Is it fuck.
They seem perfectly happy to leave me waiting ten days without TV and internet. They were actually happy for me to wait 17 days, but after a two hour phonecall, I managed to pull that in a week. Their current slogan reads "Guaranteed Happiness". I wonder what the service credits look like for their failure to meet this SLA.
Rob, please add this to your list of shit companies. I would have linked to your such post, but can't, because I'm typing this on a mobile phone and (a) am not sure how without those pop-up dialogue boxes and (b) even if I did know how, it would probably be too much effort. Suffice to day it's the "a blog about nothing" link over there to the right.
