Wednesday 19 January, 2005

This just doesn't help

Filed under: Tech. stuff

This sort of article, published by SiteMorse, just doesn't help.  It's taking the same stance as the DDA itself has taken with respect to accessibility, going for the bullying approach as opposed to advocating standards and encouraging compliance.  Do you really think that the DDA (or the RNIB and RNID for that matter) is actively trying to break standards and become non-compliant?

Accessibility can either be tackled from the perspective of "look at the benefits you can achieve", or one of "if you don't comply, this is what's gonna happen" - the carrot vs. stick approach.  The former will be better for everyone, and we should only resort to the latter for sites that blatantly flout standards and ignore subsequent advice.

The only worthwhile part of the article is the reference to conflicting standards.  This is true and has caused frustration, not to mention unnecessary spend, in the past.  My view is that the W3C should lead the way, and that bodies such as the RNIB/D should be responsible for helping people to code to these standards.

Finally, the article seems to criticise user testing, suggesting that automated testing is superior.  Pardon my French, but this is horse-shit.  Just as automated testing can't fully replace manual testing for standard functionality testing, nor can it be used as a blanket for accessibility testing.  One of the best things that the RNIB brought to the table was the view that standards provide a framework, but the complexity involved in website implementation means that it's not a case of pass/fail.  Each business problem will present different obstacles, and will be solved in different ways.  Something that passes an automated test may be horrible for the user and vice versa.

The stick won't work on this occasion.  We have to use the carrot.  After all, carrots are purportedly good for your sight.  (SORRY!!!)


Posted by dan at 4:21pm | Permalink | Comments (5) | Trackbacks (0)
Comments

We feel we are all agreeing on the same point, the lack of standards is the real problem – we have been trying, without success to bring the bodies together but they all seem to have their own and differing agendas.

The comments around manual /user testing are taken out of context – we in no way feel automated testing is the answer – but if you fail the very basic tests the chance of achieving any level of compliance are minimum.

We have also found a serious problem from the vendors of related services – some lack the capability and / or experience offering advice and solutions that the client has limited capability of testing.

One thing that would help considerably would be improved purchasing standards, when contracting for services state specific standards to be achieved; e.g. HTML code that meets W3C, accessibility compliance that meets WCAG P1.. etc (not Bobby / SiteMorse).

Posted by SiteMorse 12:10am, Thursday 20 January 2005

Wow. Didn't think I'd get a response from SM themselves. Either they're a big fan of my site or they're using something akin to this useful too http://www.altavista.com/web/webmaster to see who's linking to them.

Oh, and Rob: sort out my email, would ya?

Thanks to Alan for posting my email address on my site for the spammers to get hold of :)

Posted by Dan, 5:19am, Thursday 20 January 2005

Alan,

Dear chap... what does the reject say? It says the IP of you mail server (that would be 193.71.199.94) is listed at a blacklist (that would be bl.csma.biz).

And indeed it is. You, or your ISP (that would be runbox, right?) are a spammer I'm afraid and we are rejecting your mail. If you don't like this, use a more reliable provider, or complain to the guys at bl.csma.biz yourself.

Get it?

Posted by Rob 11:44am, Thursday 20 January 2005

Apologies Alan (ex-boss) for the tone of Rob (my service provider). Techies never were any good with customers...

Posted by Dan, 12:07pm, Thursday 20 January 2005

seems weird to have such a fuckwit as a site manager dan. what's that about? sure "i get it" ... i use an isp for email that some spammer uses too. so cancel all hotmail mail that you receive. or find a support guy with personality and a desire to make everyone else in the world think he's a turd.

Posted by AM, 1:14pm, Sunday 30 January 2005
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